Introduction
Welcome to TGIA Farms. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read these carefully before using our services.
Order Cancellation Policy
At TGIA Farms, we strive to ensure that our customers receive the highest quality products and services. However, we understand that circumstances may arise where you need to cancel your order. Please be advised that there is a 29% cancellation fee on all orders. This fee helps to cover the costs associated with processing the order and any administrative expenses incurred.
Shipping and Delivery
We endeavor to deliver your orders promptly and efficiently. Delivery times may vary based on your location and the availability of the products ordered. All shipping charges are calculated at the time of checkout and are dependent on the delivery address provided.
Returns and Refunds
If you are not fully satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange, subject to our returns policy. Please ensure that the items are in their original packaging and have not been used. Refunds will be processed within 14 business days of receipt, minus the 29% cancellation fee if applicable.
Contact Us
Should you have any questions or concerns regarding our terms and conditions, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your experience with TGIA Farms is exceptional.